Print to Queues

Location: Admin

By using virtual printers you can upload/route documents to specific queues that select users can access. In the following workflow example, Dr. Smith has two virtual printers configured, one for the Franklin location and one for the Madison location.

PLEASE NOTE: The users who ‘monitor’ the queue may not be the same users who ‘print’ to that queue. Some may do both.

Setup Steps for IPP Printers: 

1.Add a user that represents a department/location/etc. where you want to print documents.

2.Add a Queue for the same department/location and select the users that will need access to the queue, including the user you added in the step above.

3.Refresh your browser screen (or sign out and back in).

4.Update the User created in step 1 to route printed documents to the Queue created in step 2. Click the Settings tab, in the Send Print/Upload/Screen Capture to field select the Queue you created.

5.Add the IPP printer. See the instructions at: http://support.updox.com/customer/en/portal/articles/104908-creating-an-updox-printer

5.When prompted for a username and password, enter the credentials of the user created in step 1.

5.Select the printer driver as specified in the instructions.

Setup Steps for Central Printers: 

1.Install Updox Central.

2.Add a Central Printer.

3.Complete the Printer User Mapping.

4.Add a Queue that will receive the documents printed to it (e.g. Medical Records Queue).

5.Update User Settings for the users that will print documents to the Queue created in Step 4. Click the Settings tab, in the Send Print/Upload/Screen Capture to field select the Queue you created.