Find in Directory

 

Location:  Address Book

 

The Find in Directory function lets you search for a Direct address for a provider, administrative staff, or department at another practice or hospital.

 

The first time a user searches the directory a user agreement is presented for review and acceptance.

 

Direct messaging must only be used for healthcare purposes.

 

To search the directory for a Direct address:

1.Click ADDRESS BOOK.

2.Click FIND IN DIRECTORY.

3.To display search tips, click the ? at the end of the search box. 

4.In the search box, enter one or more of the following in any sequence (it's similar to a Google search), then click SEARCH.

•Provider Name

•Organization Name

•Specialty

•National Provider ID

•City

•State

•Zip Code

5.A list of Direct addresses matching the search criteria displays along with a Level of Assurance (LOA) code that describes the extent to which the person's identity has been verified. To see a description of the LOA move the cursor over the code (also see note below).

6.To save one or more addresses to the practice Address Book, click the check box by each entry, then click SAVE IN ADDRESS BOOK.

7.Click X to close the window.

 

 

The LOA column indicates the level of assurance the person is "who they say they are". The higher the number the higher the trust.

•L1 - Recipient was issued a Direct address by their EHR vendor or Health Information Services Provider but their identity may not have been checked or verified. 

 

•L2 - Recipient's identity was proven either in person or remotely:

In Person

A government issued photo ID was compared to the person. The person's name, address, date of birth, and ID number were recorded.

 

Remotely

The person's name, address, and date of birth were verified. Additionally, a government issued ID and financial/utility ID were inspected. Either the  government ID --OR--  the financial/utility ID were verified.  

 

•L3 - Recipient's identity was proven either in person or remotely:

In Person

A government issued photo ID was compared to the person.

The person's name, address, date of birth were verified. 

 

Remotely

The person's name, address, date of birth were verified. Additionally both a government issued ID --AND-- a financial/utility ID were verified.