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If a message has a Continuity of Care Document (CCD) attached, use the View Record button to display the patient's summary. |
View
Location: Workspace
To view an item:
1.In the Workspace, click the item to view.
2.The item expands to show the contents.
3.If an item has an attachment there are two ways to see the attachment contents:
•Roll the cursor over the document to initiate an auto-zoom preview of the contents.
•Click the attachment. This opens a separate window that enables you to perform the following actions:
oRotate left
oRotate right
oFlip
oEdit
oClose
4.To close the item, click the item header.
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If a message has a Continuity of Care Document (CCD) attached, use the View Record button to display the patient's summary. |
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If an item is an incoming Direct message and the information is available, the sender's healthcare category (covered entity, business associate, patient) and level of identity verification are displayed. This information provides additional information about the sender's identity. |
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If an image file is received via the Patient Portal message, the image will display as a thumbnail if the file extension is BMP, SVG, JPG, PNG, or GIF. All other file extensions will be presented as downloadable links. |
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