Port Your Fax Number

Location: n/a

For your new faxing service you have the option to keep your current fax number or get a new number. To keep your current number we can “port” it from your prior service provider. Here are a few things to note before you make your decision:

•It takes approximately 14 days to complete the process.

•After the process is complete your current fax service, fax machine, or other devices connected to that line will no longer be operational. Your previous service provider will end your charges on that date.

•We do not charge any fees to port your fax number.

To port your fax number:

1.Send an email to porting@updox.com with the following information:

•Fax number to port

•Person’s name at your organization who is authorizing the number port

•Your name

•Your email address

•Your telephone number

•Current service provider information:

•Company name

•Your account #

•Exact name and address as shown on your billing statement

•Your company’s billing contact phone # on file with the provider

•Attach the following documents:

•Copy of your most recent bill for the fax line

•Signed letter of authorization instructing us to port the number

2.We will contact you by email once the process is complete.