Creating and Sending Messages

 

To send a new message:

1.Select NEW MESSAGE.

2.Select the person that you want to chat with.

3.To create a group chat, add additional recipients.

4.Enter the message and SEND.

 

 

The staff directory is auto-populated with users who have logged into Updox at least one time. If you cannot locate someone in the staff directory, they have most likely not logged in since Messenger was activated for your organization.

 

 

Select the paper clip to add an attachment to your message. Most file types are supported, but have a maximum size of 50 MB.

 

 

 

To continue a chat:

1.Previous messages and group chats will be listed in messenger.

2.Select any of them to continue the conversation and view the history of all previous messages.