Fax Confirmation Page

Location: Workspace

A fax confirmation page is used to document the transmission of a specific fax from sender to receiver.

Retrieving a fax cover page (manually)

1. Shortly after a fax has been successfully sent, the fax confirmation page will be appended to the message in the send folder along with a button to retrieve the fax confirmation.

2. To retrieve the fax confirmation, click the RETRIEVE button.

3. Once the page has been retrieved it can be viewed and/or sent like any other page. However, it can not be edited.

4. The data from the faxing service is only available for 14 days, so it must be retrieved before that time.

Note: There is no per page charge for the confirmation.

Retrieving fax cover pages automatically

1. In the Practice Settings menu check the box to "Include a fax confirmation page for all sent faxes".

2. Once this option has been selected the system will automatically retrieve fax confirmations at a set interval (5 minutes).