Blast Reporting

Location: Menu

The Blast Reporting function lets you see a summary, as well as, details about the Blast messages sent.

To run the report:

1.Click MENU > Blast Reporting.

2.Type - Select either Daily or Date Range.

3.Dates - Enter the date(s).

4.Filter - To limit the report to a specific patient or contact, enter their First Name, Last Name, and/or Contact Info.

5.Click RUN REPORT.

Summary Report

The summary report provides the following counts:

•Total Messages

•Delivered Messages

•Answered

•Delivered

•Left Message

•Undelivered/Failed

•Error

•Undelivered

•Pending

•Queued - these are messages that are still in the process of being sent

Detail Report

To view a list and details about the messages sent, click on an item in the Summary. The following information displays for each message.

•Name

•Phone Number/Email

•Method (Email, Phone, Portal, or SMS) Note: SMS indicates it was a text message.

•Sent Date

•Status

The report can be sorted by clicking any of the column headings.