Define Reminder Scripts

This section contains information on managing the reminder scripts that you'll specify in the Scheduling Appointment Types. There is a library of default script available for each of the reminder methods (email, human voice, computer voice, and text messaging). You can choose to use a default script or very easily create your own. In addition, you can choose to have your voice script further customized with a human voice (there is a setup fee for this customization).

Voice reminders can be delivered per the patient's preferred language (English or Spanish). This preference can be specified in the Address Book or in the Patient Portal profile.