Define Text Messaging Reminder Scripts

Location: Admin

This function lets you define your own library of text reminder scripts.

To add your own text message scripts for reminders:

1.Click MENU > Admin > Reminders > Scripts.

2.Click New.

3.Click ADD TEXT  SCRIPT.

4.Enter the Script Name.

5.If this is to be your default text messaging script, select the Default checkbox.

6.In the Message box, compose the reminder message:

•Use variables to insert patient specific or practice information.

•For example: [firstname] has an appointment on [date] at [time] with the [practicename] office. Any questions, call [practicephone].

7.To see a preview of your reminder, click PREVIEW TEXT.

8.Click Save.

9.To use your own reminders scripts, go to Admin > Scheduling > Appt Types to change the script to use for each of your appointment types, as needed.

Inactivate Script

To inactivate a reminder script:

1.Click MENU > Admin > Reminders

2.If the script is in any of your Scheduling Appt Type settings, replace it with a different script.

3.Next, click the Scripts tab.

4.Select the script to inactivate.

5.Uncheck Active.

6.Click Save.

Appointment Script Variables

[firstname] - The patient's first name

[date] - The date of the appointment

[time] - The time of the appointment

[location] - The location name of the appointment (only available if your account is configured for locations)

[with] - The calendar the appointment appears on

[practicename] - The name of the practice

[practicephone] - The practice telephone number

Required Variables

•[firstname]

•[date]