Reminders

Reminders is an add-on feature that helps eliminate no shows at your practice and prevent lost income. The application lets you send appointment reminders to patients by text message, email, or telephone.  Patients have the convenience of confirming or canceling their appointments directly from the reminder. Your practice will be notified when patients confirm or cancel their appointments.

Features & Benefits

•Fully customizable. You can choose exactly how and when your patients will be notified of upcoming appointments – via text, phone and/or email

•Patients can select their preferred reminder method (text, email or phone) and can confirm or cancel their appointment

•Customizable email reminder templates

•Reminder dashboard provides easy, at-a-glance management of all your appointments

•Build relationships with patients to engage them in their care and improve outcomes

•Receive notifications if patients are missing contact information that prevents a reminder from being sent

•Quiet time - no telephone or text reminders are sent between the hours of 8pm and 8am (instead, the reminders scheduled between those times are sent just before the quiet time begins

If your practice sees 250 patients a week, probably 20 patients miss appointments (8% average no-show rate). At a value of $150 per appointment, that’s costing your practice at least $156,000 each year! Can you afford to lose that money? Factor in labor costs for scheduling, rescheduling and paperwork and that’s even more money out of your pocket!