Organization Method - DirectTrust Activation User Agreement

The following user agreement is presented at the start of the activation process and is also available for display by clicking the DirectTrust User Agreement link after accepting.

Updox, LLC serves as the Health Information Services Provider (HISP) for your practice to enable sending and receiving of Direct messages. Use of this Direct messaging service is governed by the terms and conditions of this agreement.

Security is the key component that distinguishes Direct messaging from regular email.  Identity verification is a part of the security framework to ensure that senders and receivers are “who they say they are”.  As such, one representative from the practice must successfully pass the identity verification process before the practice can participate in Direct exchange.

Accepting this user agreement means that: 

•You acknowledge that you are an authorized representative of the practice 

•You acknowledge that the practice is compliant with HIPAA privacy and security regulations

•You agree to have your identity verified by an external party and to have your verbal attestation recorded as the practice representative

•You acknowledge that the practice has/will verify the identity of other users before enabling them to participate in Direct messaging exchange such that the following requirements are met: 

oInspect a photo ID, compare picture to the user, and record the ID number

oVerify the user’s name, date of birth, and address through record checks with the applicable agency, credit bureau, state licensure board, e-prescribing authority, or similar database. 

oYou agree to keep proof of each user’s identity for at least 7 1/2 years after their employment ends.

oUpon request, you agree to provide documented proof of a user’s identity verification to Updox for auditing purposes. You also acknowledge that failure to provide this information may result in the revocation of your Direct messaging credentials.

If you agree to these terms, click Accept.

If you do not agree to these terms, click Decline to exit this process and acknowledge that your practice will not be permitted to participate in Direct messaging with other users in the DirectTrust network.