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Notification messages can be sent to the practice Inbox, a Queue, or an individual user's Inbox. The destination is defined in the Route Payment Notification field in Patient Payment Settings. |
Payment Notifications
Location: Inbox
A message is sent to the practice when the following payment related actions occur:
Patient Portal
•Payment is made
•Payment Plan is changed or canceled
•Payment Plan payment is changed or canceled
•The start date of a payment plan is nearing
Inbox
•Payment is made
•Payment Plan is added, changed, or canceled
•Payment Plan payment is changed or canceled
•Payment is voided or refunded
•The start date of a payment plan is nearing
•Payment fails
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Notification messages can be sent to the practice Inbox, a Queue, or an individual user's Inbox. The destination is defined in the Route Payment Notification field in Patient Payment Settings. |
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