Address Book - Patient - Messages

Location: Address Book

The patient message history lists all messages sent to or from a selected patient. The information includes date, time, and message subject. The messages are grouped based on where the message currently resides.

•Portal - Inbox

•Workspace - Inbox

•Workspace - Sent

•Workspace - Archived

To review the message history for a patient:

1.Click ADDRESS BOOK.

2.In the Search box enter the patient’s name.

3.Click on a patient name to select.

4.Click Messages tab.

5.To delete one or more patient portal messages:

•Click check box by each message to delete.

•Click DELETE SELECTED.