Compose - Patient Portal Secure Message

Location: Home Page

 

To send a message to the Patient Portal:

1.Click Compose

2.Select patient:

Recent list - click name if present.

Search - enter the patient's name in the Search box, then click name to select.

If the patient doesn't have a portal account go to Inviting Patients to the Patient Portal.

3.Check Send to portal then click OK.

4.Enter a Subject.

5.Select the from address:

Your Address - uncheck Send as Practice.

Practice - check Send as Practice.

6.Optional - If this item is not viewed in the portal, alert me in: (1 hour, 2 hours, 4 hours, 8 hours, 1 day, 2 days, 4 days, or 1 week).

7.Enter the message text.

To format the text, use the bold, italics, and underline buttons.

To use pre-defined templates, click the Templates button.

8.Add attachments as needed.

9.Add other recipients as needed.

10.Click SEND.

 

 

This feature isn't available if the selected patient has set their Patient Portal Profile to not allow messages.