Item Types

Location: Workspace

 

There are several types of items that you may receive into your Workspace.  Here’s a summary:

 

Type

Filter

Label Seen on Item

Description

Emails

message

Includes emails, Direct messages, and messages sent from the patient portal

Faxes

fax

Faxes

Secure Msgs

message

Secure messages sent between users in the same practice

Printed Files

print

Files uploaded to the Workspace via an Updox virtual printer

Files

upload

Uploaded files; this is a legacy feature 

Screenshots

screenshot

Screenshots; this is a legacy feature

EHR Imports

emr

Items sent to an EHR; only applicable the Sent and Archive folders

EMR Msgs

emr_msg

Outbound messages; only applicable to select EHRs

Saves

save

Items saved to disk

Forms

form

Completed forms sent by the patient via the patient portal

Portal Msgs

portal

Messages sent to the patient portal

PMs

pm

Items sent to a Practice Management system; only applicable to select EHRs

Labs

lab

Lab results; only applicable to select EHRs

Text Msgs

text message

Text messages

 

 

The items in the Workspace are also color-coded:

 

 

Fax

 

Message

 

Email

 

Print

 

Upload

 

EMR

 

EMR Message

 

Save

 

Portal

 

Form

 

Document

 

Direct